Terms and Conditions / Privacy Policy

Effective Date: 2/4/2025

Falls Cleaning Company ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services, including SMS text messaging.

Information We Collect

We collect the following types of personal information:

• Contact Information: Name, phone number, and email address.
  
• Appointment Details: Information related to your scheduled services.
  
• Communication Preferences: Your consent to receive SMS messages and any opt-out requests.

How We Use Your Information

Your information is used for the following purposes:

• To send appointment reminders, arrival and departure notifications, and general appointment communications via SMS.
  
• To improve our services and customer support.
  
• To comply with legal obligations and enforce our policies.

SMS Communication

By providing your mobile phone number, you consent to receive SMS text messages from Falls Cleaning Company. These messages may include:

• Appointment reminders
  
• Arrival and departure notifications
  
• General appointment-related communications

By providing your mobile phone number, you consent to receive SMS text messages from Falls Cleaning Company regarding appointment reminders, arrival and departure notifications, and general appointment communications. The frequency of messages depending on weekly, bi-weekly, or monthly subscriptions. We will only use your phone number to send you these messages and Mobile opt-in will not be shared with third parties.

To opt-out, simply text 'STOP' to 605-299-1192. Message and data rates may apply. You can review our full privacy policy here for more details on how we handle your personal information.To opt out of SMS communications, text 'STOP' to (605) 215-5593. Message and data rates may apply.

How We Protect Your Information

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no online data transmission is 100% secure, and we encourage you to take precautions when sharing personal information.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist in our operations, only when necessary and with strict confidentiality agreements.

Your Rights and Choices

You have the right to:

• Request access to the personal information we hold about you.
  
• Request corrections to inaccurate information.
  
• Withdraw your consent for SMS communications at any time by texting 'STOP' to (605) 215-5593.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. We encourage you to review our policy periodically.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Falls Cleaning Company

Address: 100 E 6th St, Sioux Falls, SD 57104

Phone:   (605) 215-5593

Email: support@fallscleaningcompany.com

Text HELP to (605) 215-5593 for assistance.